Home / Privacy Policy

Email Address Database

We collect your email addresses for inclusion in our daily email. This only happens with your express consent: when you leave an email address in the subscribe box, you will receive an email asking you to confirm. This is called a "double opt-in" and is considered best practice in countries where governments are highly concerned about their citizen's privacy. In South Africa this is not required, but we decided to do this anyway.

We use Mailchimp.com for our email communications, and we have a database on their website containing your email address, and on what page on our website or Facebook you signed up. Mailchimp is continuously doing everything in their power to make sure that data is safe. We trust them implicitly with this task, not in the last place since they are one of the biggest in this field and they quite clearly know what they're doing.

Our pledge: when you signed up to our mailing list, you did so because you want to receive emails from us, and not from someone else. We will never sell your email address to anyone else.

Personal data on Iotrend.co.za

On our own website we capture your name, billing and delivery addresses, contact details and your order history. There is no real top-secret information here, and we do trust our website's security.

Our pledge: It's really safe. But if the worst possible thing would happen and this data got out, no-one would get hurt.

Payment Details

We would never trust ourselves with building a website that will securely hold such critical data as credit card numbers. So we use PayGate.co.za for this specific reason. They make use of the latest SSL encryption which encrypts all data sent from the browser to PayGate in such a way that only their servers can read it.

The Secure Sockets Layer (SSL), is the world standard for secure data transmission over the Internet. SSL uses authentication and encryption technology developed by RSA Data Security Inc.

All the mainstream Web browsers support SSL

We do send data to them and receive data back from them (basically whether the transaction was successful). On the PayGate dashboard, we can see the first 4 and the last 6 digits of your credit card number, the card holder, issuing bank and the country in which that bank operates, but NOT the expiration date and CVC numbers. We can only charge your card after you have given your express consent: the only change we can make to a payment is a reduction, by reversing an authorisation or refunding a payment. We cannot, under any circumstances, increase the amount that you have given authorisation for.

The Legal Part

The above, in legalese, states that Iotrend collects information (such as your name, shipping and billing address, email address, etc.) from you that we need to:

  • process your order;
  • provide you with member support;
  • allow you to use the community forums and participate in contests and other forum features; and
  • send you newsletters and other communications such as polls, surveys, and special offers.

Iotrend will set and access our own cookies on your computer to allow you to buy and interact at the site. We also use web beacons to gather anonymous, aggregated statistical information (e.g. unique hits, page views, etc.) about our website traffic.

Iotrend will not share, rent, lease, or sell your personal information (e.g. your email address, your name, your address, etc.) to any third party for their independent use or benefit.

Future changes to this Privacy Policy may be made at any time by sending you an email or posting notice of the changes on the site, with the changes effective 30 days after Iotrend's dispatch of the email or posting of the notice. To ask questions about this policy or to remove your personal information from our database, write us at customerservice@iotrend.co.za